How to write WooCommerce product copy and ask your store questions with AI

Plan
Needs Pro
For
Store owners who would rather not write every word themselves
See Pro plans

The short answer

Shop Manager Pro adds AI in two places, using your own key from Anthropic, OpenAI or Google. On a product, Generate With AI writes the title, short description and full description. In the dashboard, Ask AI answers questions about your store, such as how many orders you got in a month and what the revenue was. Check what it writes and any number that matters, because AI can make mistakes.

Marco's story

Sells bicycle parts. Marco is a made-up example.

Marco sells bicycle parts. He knows everything about them, and he hates writing about them.

His new supplier has sent 40 products. He has photos and prices. The descriptions are in a spreadsheet, in very short supplier English. Every evening he says he will write them tomorrow.

His sister asks him how August went. He opens the reports, picks the dates and reads her a number. Then she asks him about July, and he picks the dates again.

Neither of these jobs is hard. They just keep taking his evenings.

Sound familiar?

  • Products sit half finished because the text is not written.
  • You stare at an empty description box.
  • Simple questions about your store take several clicks.

Here is how to do it

  1. Add your AI key

    Open the Shop Manager settings in WordPress and click AI Settings. Choose Anthropic, OpenAI or Google under AI Provider, paste your key and click Test Connection. If a key is already saved, click Change first. Then click Save Changes, because the key is not kept until you do. You pay your provider for what you use. Your key is encrypted before it is stored.

    The AI Settings page with the AI Settings menu item, the AI Provider list, the Change, Test Connection and Save Changes buttons marked
    AI Settings, AI Provider, your key, Test Connection, then Save Changes. A key is saved on our test store, so it stays hidden and Change shows.

  2. Write product copy

    Open a product and click Generate With AI. Type what the product is, add keywords if you like, and choose a tone: Professional, Casual, Premium, Playful or Minimalist. You can add your own instructions too. It writes a title, a short description and a full description. Use the AI button beside a single field to redo only that part.

    Marco tells it to use short, plain sentences and never to say "elevate your ride".

    The buttons at the top of the product form with the Generate With AI button marked The Generate With AI window with Product Type, Keywords, Tone and Custom Instructions, and the Generate Content button marked
    First click Generate With AI. Fill in the window, then click Generate Content.

  3. Read it before you save

    The AI only knows what you tell it, and it can get details wrong. Check sizes, materials and anything you promise before you click Update Product.

    Marco fixes one wrong thread size. He is glad he looked.

  4. Ask your store a question

    Click Ask AI at the top of the dashboard and type a question in your own words. It looks up your store data to answer. It has tools for orders, revenue, customers, low stock and staff activity.

    The top of the dashboard with the Ask AI button marked A chat showing the question how many orders in August 2026 and the revenue, answered with the order count and revenue
    First click Ask AI. This is a real answer from our test store.

  5. Choose who can use it

    Staff only get Ask AI if you turn on AI Chatbot for their role. Open Roles & Access, click the pencil next to the role and turn on the AI Chatbot switch. By default each staff member can send up to 50 messages a day, and you can change that number. Administrators have no limit.

    The Edit Capabilities window for Fulfillment Staff with the AI Chatbot row and its switch marked
    The AI Chatbot switch, marked, is off until you turn it on.

What Marco gives it, and what he does next

What he gives it What he does next
Product Type: "Alloy bike stem" Reads the text it writes
Keywords: "lightweight, 31.8 mm" Checks the size is right
Instructions: "Short, plain sentences" Changes the one line he does not like

How Marco's story ends

Marco still reads every description before it goes live, and he changes a few words in most of them. But the empty boxes are filling up. His sister asks about September, and this time he types the question into Ask AI. It answers before she has finished her tea.

Get those descriptions written

The AI tools come with every Shop Manager Pro plan, with a 14-day money-back guarantee. You bring your own AI key.

See Pro plans Get the free plugin

What you need

Plan
Any Pro plan
Free plugin
Needed too, Pro runs with it
AI key
Your own, from Anthropic, OpenAI or Google
Staff access
AI Chatbot, per role

Features used on this page

Checked against the plugin in .

Questions people ask

Do I need Shop Manager Pro for the AI tools?

Yes. Generate With AI and Ask AI need Pro, and you also need your own key from an AI provider.

What does the AI cost?

You pay your AI provider for what you use, at their prices. Shop Manager adds no charge on top.

Can the answers be wrong?

Yes. AI can misread a question or give a wrong number. For anything that matters, check it on the dashboard or in your orders.

Is my store data sent to the AI provider?

Your question and the store data the assistant looks up to answer it go to the provider you chose. Please check that provider's terms, and name them in your privacy policy if your country requires it.

Is my API key safe?

It is encrypted with AES-256 using your WordPress secret keys before it is stored, and it is never sent to the browser.

Which AI providers work with it?

Anthropic Claude, OpenAI and Google Gemini.

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